RCM Digital Solutions
DEEN
25+
Years of IT experience
Zoho & Proton
Implementation partner (certified)
DACH+
Regional & international
1:1
Personal support, one point of contact
PERSONAL IT CONSULTING FOR THE DIGITAL FUTURE

25 years of experience.
I'm your direct point of contact.

I'm Raffaele – in IT for over 25 years, today your personal partner for a modern, secure, and future-proof working environment. Specialized in sole proprietors, digital nomads, freelancers, and small teams of up to 25 employees.

Book a call →View services
Portrait photo of Raffaele Mazzotta
Available for new projects
TRUSTED TECHNOLOGIES
Zoho
Proton
Dropsuite
Emsisoft
Anthropic Claude
OpenAI ChatGPT
n8n
WHAT I OFFER

My Services

Four focus areas where I support sole proprietors, digital nomads, freelancers, and small teams with IT, security, cloud sovereignty, and AI.

RCM Managed IT & Security
Managed IT & Security
So you don’t have to worry about IT outages or security gaps, I take care of the ongoing monitoring, maintenance, and hardening of your systems – proactively, before problems arise.
✓
Consulting, setup & configuration of your IT systems
✓
Ongoing monitoring, patch management & remote support
✓
Endpoint protection, antivirus & backup
✓
Mail security gateways, mail backup & mail archiving
✓
Documentation, inventory & monitoring of security-relevant activity
✓
Support for any other IT topics you run into
Windows
Windows
iOS
iOS
macOS
macOS
Emsisoft
Emsisoft
Dropsuite
Dropsuite
Avanan
Avanan
Zoho
Your digital operating system
Instead of expensive standalone tools for CRM, support, and project management, Zoho gives you one well-thought-out system from a single source – I set it up for you and keep it running.
✓
Consulting, requirements analysis & feasibility assessment
✓
Setup, configuration & customization of your Zoho environment
✓
Migrations, integrations (incl. third-party & AI) and custom development
✓
Project management from planning to go-live
✓
Training for admins & users, including documentation
✓
Ongoing support, DNS configuration & a direct line to Zoho partner support (incl. compliance/privacy requests)
Zoho WorkDrive
WorkDrive
Zoho CRM
CRM
Zoho Desk
Desk
Zoho Projects
Projects
Zoho Sign
Sign
Zoho Bookings
Bookings
Zoho Workplace
Workplace
Proton
Proton Workspace. The secure European alternative
If privacy matters to you: I set up a secure, European alternative to Google and Microsoft – your data stays protected, with no compromise on convenience.
✓
Consulting, setup & configuration of your Proton environment
✓
Migration of mail, calendar & data to Proton
✓
Domain & DNS configuration
✓
Onboarding & training following best-practice standards
✓
Mail, collaboration & file storage incl. VPN & Pass, data hosted in Switzerland
Proton Mail, Calendar, Drive, VPN, Pass, Wallet, Docs
AI-Beratung & Automatisierung
AI consulting & automation
I show you how to genuinely save time with AI and automate processes – practical, understandable, and without unnecessary complexity.
✓
Consulting & requirements analysis for your AI use case
✓
Process optimization & automation with AI agents
✓
Solution development, custom integrations & prompting
✓
Training sessions for Claude, ChatGPT, and other models
✓
Privacy-compliant integration – embedding AI solutions securely and in line with GDPR into your existing systems
Claude
Claude
ChatGPT
ChatGPT
Google Gemini
Gemini
DeepSeek
DeepSeek
Mistral AI
Mistral AI
n8n
n8n
MY BACKGROUND

About Me

2003–2015
Systems house IT
Server and infrastructure management, classic network administration for SMEs.
2015–2019
Cloud transformation
Transition to cloud infrastructure: Microsoft Cloud, Azure, MS365, Wortmann Terra Cloud, cloud security.
2019–present
Zoho specialization
Full-service implementation partner for the Zoho ecosystem – CRM, Desk, Projects, and more.
2025–present
Proton & AI
Proton as a sovereign alternative from Switzerland, plus automation and AI-driven processes with Claude & ChatGPT.

I'm Raffaele Mazzotta – and I help you bring your IT to a modern, secure, and future-proof level. I've been in IT for over 25 years: from classic systems-house work with server and infrastructure management to today, where my focus is entirely on the cloud. I bundle my expertise in IT administration, cloud infrastructure, IT security, and digital solutions like Zoho and Proton into a single, one-stop solution – built specifically for sole proprietors, digital nomads, freelancers, and small businesses. You work directly with me – no queues, no hand-offs, with someone who really knows your systems.

Raffaele Mazzotta
WHY WORK WITH ME

Direct. Personal. Experienced.

A point of contact who truly knows your systems – no detour through an anonymous agency.

25+
Years of experience
1:1
Personal point of contact
DACH+
Regional & international
Certified
Zoho partner
Ticket system
incl. customer portal
European focus
Sovereign solutions
✓
One dedicated point of contact, not an anonymous call center
✓
Security and privacy focus with local data hosting
✓
International experts in the background when needed
✓
Structured support via my own ticket system & customer portal
REFERENCES

What clients say

“Thank you for the smooth setup of Zoho One as our CRM and sales tool. We really appreciate the patience and effort you put into it.”
AR
Anett Reis
CEO, Gipfel-Sturm
“The support for our MS365 environment and our Zoho applications is outstanding. Our team is noticeably more productive and much better set up digitally as a result.”
SL
Steffen Lauffer
CEO, Zimmerei Lauffer
“The mail security in particular – antivirus, anti-spam, and anti-phishing – made a huge difference for us. Since then we haven’t had any more problems with spam or phishing emails.”
MT
Marcus Theil
CEO, Theil Sanitär
Ready for an IT partner who truly understands you?
Let's talk about your IT, Zoho, Proton, or AI processes. Available daily UTC+7 (06:00–18:00) / UTC+2 (12:00–18:00).
Book a call →Book directly via Proton CalendarBook a workshop/training →Book a workshop slot via Proton Calendar(for existing clients)

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